Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1 to 2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Coverage
Aladins currently ships products across Pakistan. Delivery availability may vary depending on the customer's location and courier service coverage.
Delivery Time
Estimated delivery times are as follows:
Major Cities
Delivery usually takes 2 to 4 business days.
Remote Areas
Delivery may take 4 to 7 business days depending on the location and courier service availability.
Shipping Charges
Shipping charges, if applicable, will be displayed during the checkout process before the order is confirmed.
Order Tracking
Once your order has been shipped, tracking information will be provided through email, SMS, or your preferred contact method whenever available.
Delivery Delays
While we strive to deliver all orders on time, delays may occur due to weather conditions, public holidays, courier issues, or other circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Aladins is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Failed Delivery Attempts
If delivery cannot be completed due to customer unavailability or incorrect information, additional delivery charges may apply for re-shipment.
Damaged Packages
If your package arrives damaged, please contact our customer support team within 48 hours of receiving the order and provide photos of the package and product for assistance.
International Shipping
Currently, Aladins does not offer international shipping services.
Contact Information
For any shipping-related questions or concerns, please contact us.
Brand Name
Aladins
Email Address
Customer Support
Our support team is available to assist you with shipping inquiries, order tracking, and delivery-related concerns.